Privacy Policy at Aussie Vape Store

At Aussie Vape Store, your privacy matters to us. We understand the importance of feeling secure when shopping online, and we’re committed to protecting the personal information you share with us. This Privacy Policy explains, in plain language, what information we collect, how we use it, and the steps we take to keep it secure.

The Information We Collect

When you shop with us or create an account, we collect some basic details, including your name, email, phone number, billing and delivery addresses, and payment information. This helps us process your orders and keep you updated. We also keep a record of your order history so we can provide better support. Like most websites, we also use cookies and track things like IP addresses and browsing behaviour, but only to make the site run smoothly and improve your experience.

How We Use Your Information

We use your information mainly to get your orders to you quickly and securely, and to provide customer support if you ever need it. With your permission, we may also send you updates about new products, special offers, or promotions. We’ll never sell or trade your personal information ever. The only time we share your details is with trusted service providers who help us run the website, process payments, or deliver your orders.

Cookies & Tracking

Cookies are small bits of data that help us remember your preferences and make your shopping experience better. They let us keep track of what’s in your cart, suggest products you might like, and see how people use our site so we can improve it. If you’d rather not use cookies, you can turn them off in your browser settings, but some parts of the site may not work as smoothly without them.

Keeping Your Data Safe

We take your security seriously. Aussie Vape Store uses encrypted connections, secure servers, and trusted payment gateways to make sure your details are protected. While no online system is 100% risk-free, we work hard to keep your information safe and give you peace of mind when shopping with us.

Your Rights

You’re always in control of your personal information. You can ask to see what information we hold about you, update your details, or opt out of marketing emails at any time. If you’d like us to delete your personal information (where it’s legally allowed), just let us know and we’ll take care of it.

Updates to This Policy

We may update this Privacy Policy from time to time if laws change or if we make improvements to our store. Whenever we do, we’ll update the date on this page so you know it’s the latest version. We encourage you to check back now and then to stay up to date.

Contact Us

If you have any questions about how we handle your information, we’d love to hear from you. You can reach us anytime at:

📧 Email: info@aussievapestore.com.au